Mediation Services

All services are available in both official languages.

We offer a complete mediation service designed to meet the special requirements of the department including:

• Preparation of Agreement to Mediate prior to commencement of mediation;
• Use of an impartial interest based approach designed to achieve a final resolution;
• Identification and inclusion of needed individuals/parties during mediation process;
• Preparation of Terms of Settlement;
• Briefing of responsible Officer/Manager and/or Union Reps where approval of Terms of Settlement is required;
• Complete knowledge and compliance with
  • Access to Information Act
  • Privacy Act
  • National Archives Act