Investigation Services

All services are available in both official languages.

Our investigation services are comprehensive and designed to provide a complete service tailor-made to the needs of the client

  • Assistance in preparation of Terms of Reference;
  • Initial briefing of convening authority and HA;
  • HA services where internal HAs are not available;
  • Comprehensive Situational Assessment;
  • An unbiased and interest-based approach to conducting investigations, ensuring all parties are fully heard;
  • Identification and review of systemic problems which may exist within a unit/group which can contribute to complaint;

Comprehensive knowledge of and compliance with:

  • Access to Information Act;
  • Privacy Act;
  • National Archive Act;
  • Criminal Code of Canada;
  • Human Rights Legislation;
  • Treasury Board Policy;
Note:  Investigations are conducted and written in accordance with the Privacy Act. No additional severing is required.

  • Comprehensive reports including executive summaries, general overview, allegation by allegation review, conclusions and, where requested, recommendations.
  • Recommendations designed to rectify the root cause of the complaint, if warranted.
  • Debriefing session with convening authority and HA.
  • Large group of investigators allowing for group assignment in exceptionally large or complex investigations.
  • An internal review process ensuring that the conclusion is right the first time.
  • A complete infrastructure designed to support the investigation, including meeting rooms, secretarial services, transcription and accounting.
  • Tangible Benefits of Using CHR Inc.:

    • Value for $
    • Frees up person hours
    • Reduces appeals
    • Eliminates future conflict.




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